SHIPPING

Order Processing: Please allow 3-5 business days for order processing before shipment.

Shipping Methods: Orders are shipped via USPS, UPS, and FedEx (for international shipments).

Estimated Delivery Time: Delivery times vary depending on the shipping method and destination. Once shipped, domestic orders typically arrive within 3-7 business days, while international orders may take longer due to customs processing.

Tracking Information: A tracking number will be provided via email once your order has shipped. Customers are responsible for monitoring their shipment status.

Returned Packages: If a package is returned due to an insufficient address, the customer must pay a $15 reshipment fee before it is resent.

Lost, Damaged, or Stolen Packages: We are not responsible for lost, damaged, or stolen packages. If an issue occurs, please contact the carrier directly to file a claim.

International Shipping: Customers are responsible for any customs fees, duties, or taxes imposed by their country. Delays due to customs processing are beyond our control.

Refunds & Replacements: We do not offer refunds or replacements for lost or stolen packages. If your order arrives damaged, please contact us within 48 hours with photos of the damage for assistance.

RETURN POLICY

Items must be new, unused and include all accessories, inserts, and original tags. All returns are subject to inspection.

Non-returnable items include:
- Items marked as “Clearance” or part of the clearance collection.
- Products sold at significantly discounted prices (e.g., flash sales).
- Other exclusions as specified at the time of purchase.

Refund Process:

Refunds will be issued to the original form of payment within 7-10 days after we receive your return.
It may take an additional 7-10 days for the refund to appear on your credit card statement.
Shipping charges are non-refundable.

Online Purchases & Return Shipping:

In-Transit Products: Items marked as "in transit" are not eligible for returns or refunds.
Customers are responsible for return shipping fees. However, we offer a prepaid return label for domestic orders for $15, which will be deducted from your refund. This option is available for U.S. orders only.
If the return is due to an error on our part (wrong or damaged item), we will cover the shipping costs.
TO ALL THE ENEMIES reserves the right to reject returns not meeting our return criteria.

Important Notices:

International returns are not accepted.
Return Deadline: Approved returns must be shipped within 7 days. Returns sent after this period will receive store credit instead of a refund.

For further questions or concerns, please reach out to toalltheenemies@gmail.com.

Thank you for your understanding and cooperation!